Refund Policy

We want you to love every little thing you receive from Faith. Hope. Art.—But if something isn’t quite right, I’m here to help.

You have 7 days from the day your order arrives to reach out if you’d like to request a refund. Just send a note to lindsey.mayer@pixelpiedesigns.com or use the contact form, and I’ll walk you through the next steps with care.

A few things to note:

Items must be unused, in original packaging, and in the same condition as when they were sent.
You'll need proof of purchase (like your confirmation email).
Please do not send a return without contacting me first—unauthorized returns can’t be accepted.
Customers are responsible for the return shipping cost.

What’s not refundable:

Some special items are final sale and not eligible for refunds:

Apparel (these are made to order just for you!)
Personalized items
Digital downloads
Gift cards
Sale items

Apparel is also not eligible for exchanges due to its custom-made nature.

Once your return is processed:

You’ll receive an email confirmation when your refund is completed. It will go back to your original payment method—please allow a few business days for your bank to process it.

If you ever have a question or just need a little extra help, I’m only a message away. Thank you so much for supporting this small, heart-filled shop.